Frequently Asked Questions
At Destiny Farms, we ship all orders within 1-2 business days. Depending on your chosen shipping method, you can expect your order to arrive within 3-7 days. You will receive tracking information via email to monitor your package’s progress. If you have any questions regarding your order, please contact our support team at: emilydye1967@hotmail.com
We stand by the quality of our products and want you to be completely satisfied. If you are not happy with your purchase, you can return any unused item within 7 days of receipt for a full refund. Refunds will be issued in the original form of payment, excluding original delivery and handling charges. Return shipping costs are the responsibility of the customer.
While we do not provide free samples, every order includes a complimentary travel-size bar of our goat milk soap. First-time customers can purchase travel-size bars for a minimal cost to try out our products.
For those with eczema, we recommend our Unscented or Oatmeal & Honey Goat Milk Soaps. These soaps are gentle and free from essential oils, making them ideal for delicate skin. Follow up with our Unscented Goat Milk Lotion and Soothing Salve for added relief.
While we cannot make medical claims, many customers have reported relief from skin conditions such as psoriasis, dermatitis, keratosis pilaris, and rosacea using our products. Our Best for Sensitive Skin Collection includes products that are gentle and free from essential oils.
Our soaps have natural astringent properties that help reduce breakouts and keep your skin clear.
Yes, our goat milk soap is safe for babies. We recommend starting with our Unscented Milk Bath and Unscented Goat Milk Lotion, which are gentle and free from any harsh chemicals.
Each bar of our goat milk soap contains over 26% farm-fresh, raw goat milk. This rich concentration of goat milk ensures that every bar is packed with nourishing vitamins and minerals.
Absolutely. All our products are cruelty-free and made with fresh milk from our naturally raised, happy goats. We believe that contented goats produce the best milk.
Most of our products are gluten-free. If you have severe gluten sensitivities, avoid our Oatmeal & Honey products as they may contain traces of gluten from the oats.
To extend the life of your goat milk soap, store it in a dry, well-ventilated area. Using a soap dish that allows water to drain away can help keep your soap from becoming soft and mushy, ensuring it lasts longer.
We recently moved our shipping operations to ensure better service and lower costs. That may effect some of our deliveries.
No, we do not use any artificial fragrances, colors, or dyes in our products. The natural scent of our soap comes from the essential oils we use, which are carefully selected for their therapeutic benefits and pleasant aromas. We believe in keeping things simple and pure, which is why all of our products are made with natural, plant-based ingredients that nourish your skin without the use of synthetic additives.
At Destiny Farms, our Goat Milk Soap is made with fresh milk from our own dairy goats, which are raised on our farm. Unlike most commercial soaps, our products are free from harsh chemicals, synthetic fragrances, and detergents. We use only the highest quality natural ingredients, making our soaps gentle, nourishing, and ideal for sensitive skin. Each bar is carefully handcrafted from a family recipe that has been handed down from generation to generation, ensuring that you receive a product that is not only effective but also full of love and care.
Yes, we offer wholesale opportunities for businesses aligned with our values. Apply through our website, and we’ll review your application for approval.
Join our Destiny Farms Loyalty Program to earn points with every purchase. You can also earn points by sharing on social media, referring friends, and more. Points can be redeemed for discounts on future purchases.
While we don’t offer specific shampoo and conditioner products, many customers use our goat milk soap as a natural shampoo alternative. Our soaps effectively clean the scalp and hair, leaving it soft and manageable.
We are currently developing a liquid goat milk soap and will announce its availability through our newsletter. Sign up to stay informed about our product launches.
